Carpet Guys Reviews & Testimonials
It was an overall great experience and I would recommend them to anyone for new vinyl flooring or carpet. The installers worked very hard and were very friendly as well. I love my new carpet and the new flooring in our kitchen is very nice as well. We chose a vinyl floor with a grain pattern in it and it looks just like the real thing! Thanks Carpet Guys!
-Tracy, Warren, MI
Unbelievably professional, kind, knowledgeable and competitive pricing!!! Quality!!! Quality!!! Quality!!! Highly recommend The Carpet Guys to EVERYONE in need of carpet!!! These guys installed my carpet in my range in Westland, MI. They are VERY professional, got the job done quickly and the quality and workmanship is top notch I highly recommend.
- Brian B., Westland, MI
Be confident that if you call this company, you are calling the best! I will definitely recommend The Carpet Guys to all my friends and family! As a single female, I was intimidated by the carpet buying process. I knew very little about carpet, and was afraid that I would be forced to deal with a high pressure salesman or a big box store employee with little knowledge. Joe was honest and thorough with explaining everything from start to finish, and he didn't try to sell me more than what I needed. I was able to have my carpet installed the next day, and the installers were outstanding! They even moved my furniture for me – which was another worry for me. The lifetime installation guarantee was another pleasant surprise.
- Michelle W., Clinton Township, MI
I spent 3 weeks choosing carpeting, but weren't happy with local installers, so I checked on line. One man came out with several samples, did the measurements, and said the men would move my heavy bedroom furniture. They called because they were late due to an accident on the expressway. They were very respectful and very hard workers. They cleaned up after they were done, and I would highly recommend them to anyone. They had the best price, and went out of their way to put everything back perfectly. Thank You to them. I was nervous picking out someone online, but am sure happy I followed my instincts. I live Downriver and it didn't matter. I guess they do go anywhere.
- Pat Richards, Browstown, MI.
THANK YOU! I was so worried after reading all of the nightmare reviews about some other well known companies out there. I thought for sure I was going to get all the high pressure sales tactics or the b.s. lines that the other two companies gave me when they came out. I took a chance, and am so happy that I did. After having Empire come out and shoot me an extremely high price and then have to bargain with the guy to leave my house after he called his boss 4 times to beg for better deals, I figured I no longer needed carpet if it was going to be that stressful of a process. I gave up for a few weeks until I just decided that I could not live with the stains in my carpet any longer and no matter who I had clean it, the spots came back a week later. I decided to give the carpet thing another try. I looked all over online to find companies with good reviews, and I finally came across a local company with great reviews and was highly recommended by both Kudzu and Yelp so I gave them a call. Catchy name too, THE CARPET GUYS. Ha! Anyway, They came out to my house, no pressure at all, even when I told them that I was NOT buying today. He didn't seem to mind one bit as he stated to me that he wasn't working on commission anyway. Joe spent almost 2 hrs helping me design my future living room and the end result was even BETTER than I expected. First, I wound up paying $1,100 less than Empire quoted me. He gave me the premium pad FREE & the job looks BRILLIANT! Thank You Carpet Guys!
- Penny, Macomb Township, MI.